Orders placed on Petlovershub are typically processed within 1 to 3 business days to ensure quality packaging and preparation for shipment.

Estimated transit time after shipping is generally between 5 and 9 business days. However, delivery times may be affected by your country’s customs procedures, shipping carrier performance, and other external factors.

We select shipping carriers based on destination, weight, and your selected options to provide a reliable delivery experience.

Upon shipment, a tracking code and shipping details will be sent to you for monitoring your package online.

We provide free shipping, but please note that customs duties, taxes, or import fees levied by your local authorities are your responsibility.

Our international shipping service extends to many countries, though some locations may be excluded due to logistical or regulatory reasons. Please contact us if you need clarification.

Some products might face shipping restrictions due to import laws or product classification. We will inform you if this applies and help arrange alternatives.

Should you have any questions about our shipping terms, please contact us:

Company: BOTIGO STRASBOURG SARL (BOCONCEPT)
Email: ethic@petlovershub.fr
Address: BOCONCEPT, 4 RUE DU CHEMIN DE FER 67450 LAMPERTHEIM